Process-Centric Case Study
Streamlining food pantry operations with human-centered design
Explore our collaboration with Toyota Mobility Foundation to address operational challenges, improve inventory, and enhance volunteer coordination for a pantry serving 400+ families monthly.
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nnect
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om
Concept Mobile App
Designing for emotional closeness in asynchronous, long-distance contexts
A UX case study on building a digital space that helps long-distance loved ones feel emotionally closer through co-customizable rooms, personal notes, and contextual visual cues like a day/night window and timezone clock; creating small, everyday rituals that nurture connection despite the distance.
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Selected Projects
My Design Approach
L . I . S . T . E . N
01
L
earn the landscape
I start by understanding the ecosystem, business context, and user environment.
02
I
dentify the gaps
Then I like to discover unmet needs, pain points, and misalignments.
03
S
ketch the possibilities
I explore different directions and ideas iteratively without judgment.
04
T
est with people
I validate ideas, refine solutions, learn and iterate.
05
E
xecute with purpose
I align the solution with business goals and constraints to deliver impact.
06
N
urture the impact
I measure success, iterate, and evolve the solution over time.
